What information do we collect?

We collect information from you when you register on our site, place an order, respond to a survey, fill out a form or enter our competitions.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactionsYour information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature


• To send periodic emailsThe email address you provide for order processing, will only be used to send you information and updates pertaining to your order.If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Security of Personal Information

To the extent permitted by law, we are not responsible for any unauthorised access or use of this information. When you register on the Horse Talk TV website you will create a user name and password. You need to keep your personal information secure, by maintaining the confidentiality of any password and accounts used on the Website. If you suspect that someone has your user name and password and you don't want them to have it, please let us know or change them immediately.  You can change or reset your password online through the web site.  Access to personal information is restricted to Horse Talk TV staff; contractors and agents who only use it in order to operate develop or improve our services. These individuals are bound by confidentiality obligations which can lead to criminal prosecution if they fail to meet these obligations.

We DO NOT keep ANY credit card details in our database or office. 

Deleting or modifying personal information

If you've given us personally identifiable information in the past and then want to change or update it, these are your choices:

Visit us at:       www.horsetalktv.com.au and delete change or update your personal details.
Email us at:     This e-mail address is being protected from spambots. You need JavaScript enabled to view it   

Write to us at: PO Box 5276  Greystanes NSW 2145  Australia 

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links  This Website contains links to other sites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by Horse Talk TV website.

We seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Links to Third Party Web Sites

This Website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by this Website.

Spamming

Spamming is sending mass unsolicited emails. We do not condone or use the use of Spamming in any way. We only ever use 'opt-in' permission to send email messages


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.horsetalktv.com.au

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.  We expect most changes will be minor. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). This policy was last modified on 14/11/08 

Additional Privacy Information

If you are interested in obtaining additional information of privacy, you can visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.  

PO Box 5276
Greystanes, NSW 2145
Australia

P: 0401 459 434

F: 02 96353278
E: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
W: www.horsetalktv.com.au